Support

Let’s keep you
moving forward.

A question, a technical issue, or something we can improve? Find an answer below or write to us.

A direct line to support

Support managed by Yandel Diaz.

Help us understand the issue

  • Your iPhone model and iOS version.
  • Your YanASVAB version.
  • The steps that led to the issue.
  • For an exercise: its subject and question text.
If you include a screenshot, remove personal information. Do not send passwords. There is no fixed response time.

Quick answers

Frequently asked
questions

The essentials about your study space.

Which iPhone do I need?

YanASVAB 1.2.0 requires iOS 26 or later. Check Settings → General → About. A phone that cannot update to iOS 26 cannot install this version. Conversational responses require sufficient memory; devices with less memory retain guided explanations and study features.

Do I need internet or any special service enabled?

Questions, explanations, operations, and history work offline. Voice downloads, external links, and support email may require internet access.

The voice sounds unnatural. Can I change it?

In Perfil → Una voz que te acompañe, choose an installed voice and adjust its speed. You can download an enhanced or premium voice in iOS accessibility and reading settings; menu names may vary. Then reopen the app’s voice settings. Quality depends on the voices available on your device.

Why does the operations notebook not understand my message?

You can ask in your own words and request another explanation of the exercise. The chat uses selected history to continue; it may need you to repeat a detail or clarify which problem you mean. It cannot understand every request without errors. State the shape, measurements, and units clearly, for example: “Perimeter of a rectangle 23 by 34.” Speed depends on your device and question. You can stop a response and try again.

Where is my conversation saved?

The app keeps one local conversation and lets you search it with the magnifying glass. Returning does not create a new conversation. It does not sync between devices.

How do I start over or delete my profile?

In Perfil, choose “Reiniciar mi progreso” to remove study progress and the conversation while keeping preferences, or “Eliminar mi perfil y todos mis datos” to also delete your profile and preferences. Read the confirmation before proceeding: we have no server copy to restore.

Can you recover lost progress?

We hold no cloud copy, and the progress file is excluded from system backups. We cannot recover deleted content or data on a device you can no longer access. Avoid uninstalling the app as your first troubleshooting step.

Is this the official exam? Is my result an AFQT score?

No. YanASVAB is an independent study tool, not affiliated with or endorsed by the U.S. Department of Defense or the official ASVAB program. Questions are original. Results are practice results, not official scores, validated AFQT predictions, or admission guarantees. See the official ASVAB information.